Privacy Policy

1. Information We Collect

We may collect the following types of information when you interact with our website:

a. Information You Provide to Us

You may provide personal information directly when you:

• Submit an inquiry through our contact forms
• Register for events
• Request information or services

The information you provide may include:

• Name
• Email address
• Phone number
• Address
• Any other details you choose to share

b. Information Collected Automatically

When you visit our website, we may collect certain information automatically, including:

• IP address
• Browser type and version
• Operating system
• Pages visited, time spent on the site, and clickstream data
• Referring website URLs

We collect this information using cookies, web beacons, and similar tracking technologies. Please see the Understanding Cookies section below for more details.

c. Information from Third Parties

We may receive additional information from third-party sources, such as social media platforms, if you choose to engage with us through those channels.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our website and services
• Respond to your inquiries and requests
• Improve user experience and website functionality
• Send promotional materials or other communications with your consent
• Comply with legal obligations and protect against unauthorized activity

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

a. Service Providers

We may share your information with trusted third-party vendors who assist in operating our website, conducting our business, or providing services to you. These service providers are contractually obligated to keep your information confidential and use it only for the intended purposes.

b. Legal Requirements

We may disclose your information if required by law, court order, or other legal processes or if we believe such action is necessary to:

• Comply with legal obligations
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing

c. Business Transfers

In the event of a merger, sale, or acquisition, your information may be transferred as part of the business assets.

4. Understanding Cookies

When you visit our website, small text files known as “cookies” may be placed on your device automatically. These cookies help us improve our website functionality, enhance your user experience, and provide analytical insights.

Types of Cookies We Use

1. Essential Cookies
   These cookies are necessary for the basic operation of the website, such as enabling secure logins and navigating through pages.
2. Analytical/Performance Cookies
   These cookies help us understand how users interact with the website by collecting anonymous information, such as page visits and traffic sources. This data allows us to improve website performance.
3. Functional Cookies
   These cookies allow us to remember your preferences, such as language or display settings, to offer a more personalized experience.
4. Advertising/Targeting Cookies
   These cookies may be used to display relevant advertisements to you and measure the effectiveness of our marketing campaigns.

Managing Cookies

You can manage or disable cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling cookies may impact the functionality of certain features on our website.

5. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. HIPAA Compliance

We are committed to safeguarding any information you share with us in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). While this Privacy Policy primarily addresses general website use and data collection, we ensure that any information gathering or sharing on this website does not violate HIPAA requirements.

Handling of Protected Health Information (PHI)

This website is not intended to collect or manage Protected Health Information (PHI). However, visitors may voluntarily provide health-related information through contact forms or general inquiries. In such cases, we take appropriate measures to ensure that any health-related information submitted is handled securely and in compliance with applicable HIPAA regulations.

Non-Violative Use of Information

Any information collected through this website is used solely for communication, marketing, or service-related purposes. We do not disclose information to third parties in a manner that would violate HIPAA regulations.

Safeguards

We have implemented administrative, technical, and physical safeguards designed to protect any information shared through our website. While we strive to protect your data, please refrain from submitting sensitive medical information or health records through non-secure channels, such as general contact forms on this website.

7. Your Rights and Choices

We are committed to providing you with control over your personal information. Depending on your location and applicable laws, you may have the following options:

• Access and Update: You can request access to the personal information we haveabout you or ask us to update or correct inaccuracies.
• Deletion: You can request that we delete your personal information, subject to certainlegal requirements.
• Marketing Preferences: If you no longer wish to receive promotional communications, you can opt-out by following the instructions in our emails or contacting us directly.

To exercise any of these options or for more information about your rights, please contact us at
ContactUs@careritecenters.com.

8. SMS Communications

If you provide your phone number and consent to receive SMS messages, we may use it to send you important updates, notifications, survey reminders, or promotional messages related to St. James Rehabilitation and Healthcare Center.

Your Choices Regarding SMS Messages

• Opt-In: You will only receive SMS messages if you have explicitly opted in by providingyour phone number and consenting to receive such communications.‍
• Opt-Out: You can opt out of receiving SMS messages at any time by replying with“STOP” to any message or by contacting us at ContactUs@careritecenters.com.‍
• Message Frequency: The number of SMS messages you receive may vary based onyour interactions with us.‍
• Message and Data Rates: Standard message and data rates may apply depending on your mobile service provider.

9. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to read their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

St. James Rehabilitation and Healthcare Center
Email: ContactUs@careritecenters.com